The Polished Professional – Listen Up, I Have a Story to Tell – How to Create a Winning Narrative for a Job Interview

photography of laptop computer camera smartphone headphones and mug

To be absolutely certain, the most prolific hip hop artists in history display the innate ability to tell vivid stories – the art of storytelling as many call it. The Notorious B.I.G. Nas. Scarface. These artists were able to lyrically weave a tapestry of detail throughout tracks that transported the listener directly into the song. Undoubtedly, the experience leaves an indelible mark on the listener’s memory. Effectively describing the most minute facets and capturing the emotion of a situation; artful storytelling is a powerful tool that engenders engagement. That being stated, communicating an engaging story is not only a useful device in songwriting, it can also elevate a job interview above a fellow job seeker. When I have sought job opportunities, my interview style is conversational, detailed, and personal. I want the interviewer fully invested in my answers and my narrative.

And that is exactly what a candidate should be constructing – a compelling narrative; something not easily forgotten. Now, I cannot assign a hard number to the amount of job interviews that I have conducted or been involved in, but well into the hundreds is not unlikely. I have noted, over the course of many years and varying interviews, there are two distinct areas in an individual’s interview that tend to be flawed: the interviewer’s questions are not directly answered and the level of detail is severely lacking. The result is a bland, underwhelming experience that renders the interview forgettable, or alternatively, memorable due to the overall awful performance. Today, I want to offer some simple advice that may prove to be helpful while improving how you execute your interview.

6 Essential Tips for a Winning Interview

  • Without a doubt, the daily grind of employment will grant the gentleman a wealth of material for proper utilization during an interview. It is this information gathering that will lay the foundation for your interview preparedness. The gentleman would be wise to document specific work events that highlight teamwork, effective communication, critical thinking, and leadership. Microsoft OneNote is an excellent choice of software to gather and store this type of pertinent information. A manila folder, an electronic folder on your desktop, or Word document – whatever your choice for information tracking; ensure you are saving your notes.
  • Now that you have gathered all relevant information that demonstrates why you deserve the position, it is time for the next step in your job preparedness. A gentleman must now organize his thoughts, commit those selected work events to memory, and practice his delivery to an audience. I am a strong proponent of employing the STAR method – Situation, Task, Action, and Result. This technique allows the job candidate to provide structure to thoughts and articulate them in an organized fashion. Responding to an interview question that is intended to assess job viability; the candidate will first describe the situation at hand, what task or objective was proper for the situation, the action that taken to achieve the objective, and the concluding result. Bonus: A candidate can add another R for reflection, which basically captures what the candidate learned and how they matured professionally from the experience.
  • The job candidate must ensure that the emotion of the situation is addressed and articulated. Now, keep in mind, this is not the time to be overly dramatic and theatrical. Your heart doesn’t have to race faster than a cheetah across the African wilderness hunting prey. Rather, it was a tense situation and you were slightly anxious as you addressed the pressing issue. A candidate should clearly represent the stakes at hand so the gravity of the situation is completely understood.
  • As a candidate is describing a certain event in detail, it is paramount that the story contains specifics. Be sure to take advantage of adjectives and proper nouns. Again, please note, now is not the time to break out the thesaurus. However, the addition of a few small details can allow one candidate to shine brighter than another. Please see example below and note the differences.
      1. One night, I had to place an overnight order right before cut-off time for delivery. There were a lot of items on the purchase order that I had to place, but I was able to successfully get the order in with the vendor.
      2. One late evening, approximately 30 minutes before Medtronic’s cut-off time for shipping, I had to place an order for 100 items for overnight delivery. Given the large amount of items that had to be ordered, I asked the customer service representative if I could fax or e-mail the order to the vendor. Unfortunately, the order could only be placed verbally over the phone. That news was a little disappointing and stressing, but it had to get done. Therefore, I had to place the order accurately and efficiently with the CS rep to beat the cut-off time. So, item by item, I read off the manufacturer number to the CS rep and in turn she read it back for confirmation. To save time, she would only notify me of any back-ordered items after the order was loaded into the system. In the end, we were able to get all but 5 items placed for overnight delivery, and I notified the hospital regarding the 5 items on back-order with their release date. I also provided their sales representative’s contact information for a follow-up if a substitute item was required.
    • A candidate should ask thoughtful questions. Yes – salary, benefits, and shift are all credible inquiries. However, a candidate with a genuine interest regarding a position should ask questions that put the interviewers back on their heels. What challenges are they facing as a department or company? Do they promote a culture that rewards and retains its quality employees? Do they promote growth and development within the workforce? Of course, your questions will be tailored to suit your company of choice. For example, I applied for a position a few years ago, and I posed a question somewhat like this: With the Affordable Care Act reducing the rates of reimbursement for Medicare and Medicaid; how aggressive are your standardization projects for med. surg. products to help offset that potential monetary loss for the organization? I did my due diligence researching the position I wanted. Serious, thoughtful questions illustrate an honest curiosity that will surely garner respect and appreciation.
    • As a job candidate, it is vitally important that you provide a brief summation of your qualifications and attributes as a future employee. You must present yourself as an asset that adds value to the company. This is your closing statement. At this point, the company’s mission statement and vision should be intimately familiar. Definitely, you should fully understand the role and responsibilities of the open position being sought after. Now it is time to deftly connect your best qualities to those areas and confidently argue why you are the best candidate. I highly suggest identifying 4-5 adjectives that best describe you professionally. Be thoughtful, sincere, and open. Remember: Craft an engaging narrative that answers questions directly while displaying critical thinking and showcasing your best traits.

Well, there you have it; just a few key pointers that I have extracted from experience over the years. I hope the information will be beneficial to job seekers reading this post. Good luck!

The Polished Professional – 5 Utterly Fantastic Ways to Flub a Job Interview

Do you despise the mere thought of working? Do you enjoy unemployment, but outside forces beckon you to peruse Indeed? Do you want it to seem as if you are searching, but secretly you want to botch the next interview? Well friend you are in the right place. I kid, I kid. Today, I am here to assist you in your job hunt. And today, I want to make sure you are not committing any terrible offenses in your job interview. To be sure, interviewing for a job can be an extremely stressful experience. It is an audition of sorts for meaningful employment. The stakes are indeed high, and there lies a myriad of ways a candidate can effectively blow an interview. In this post, I won’t painstakingly state the blatantly obvious. The obvious? Well, for starters, showing up with Jack Daniel’s seeping out of your pores, slurring your speech, and stumbling about the premises.

A word to the wise: Calm your nerves with an adult beverage of choice AFTER your interview. Trust me, you will thank me later. No, today I offer advice regarding unforced errors you may be committing as seek your dream job. Well, perhaps, not exactly your dream job. Regardless, you don’t want foolish mistakes standing between you and a coveted paycheck. Now, this is just the opinion of a man that has interviewed hundreds of job seekers. Nevertheless, it is my sincere hope that you are able glean some wisdom from the advice below.

  • As a potential employee interviewing for a job, it is simply idiotic to express or voice prejudice toward individuals based on characteristics such as race, gender, age, or sexual orientation. Trust me – it occurs. Strong opinions regarding your previous employer outsourcing your job offshore to individuals with limited English – keep it to yourself. If working with the opposite sex elicits acrimonious feelings deep within your soul – keep that under wraps. Proudly waving the flag, representing your generation of workers – don’t deride others as you bathe in your own greatness. In a job interview, you must not assume the interviewer(s) belong to your tribe. And to be honest, if you belong to any of the aforementioned tribes, you might want to practice some self-examination and refine your core values.
  • As a supervisor that has interviewed hundreds of job candidates, I prefer my time not totally wasted. So, showing up to an interview totally unprepared is not acceptable. To be perfectly clear, I am not referring to any form of anxiety that may intrude and potentially derail your interview. A case of the nerves is understandable, and nervousness may present as being unprepared. However, a seasoned interviewer should be able to discern the difference. What does an unprepared candidate look like? An unprepared candidate cannot recite their work history clearly, they do not understand the basic requirements & responsibilities of the desired position, and they display a lack of genuine curiosity regarding the company or job itself – outside of salary and paid time off. Do the homework. Granted, you don’t need to recite the full history of the company itself. However, ensure that you adequately educate yourself regarding the company’s mission and vision, as well as the core responsibilities of the position itself.
  • No company wants to hire a malcontent. Sure, a candidate may be able to pull a fast one and mask their discontentment from the hiring manager(s). Nevertheless, there are individuals that are terrible poker players and show their hand straightaway in the interview. They launch headfirst into the interview on fire. Unabashed and unfiltered; they proceed to complain, name, shame, and blame. Oh yes. They name-drop previous or current management figures they despise. They blame and shame colleagues they hate. And they complain about company culture & policy whilst eschewing accountability and growth. Fantastic. Seriously, with those factors working in your favor, who wouldn’t want to hire you? The company you are aspiring to work for – that’s who.
  • So, we have established that a bad attitude toward previous or current employment will hinder a job opportunity. Now, let us talk about how a bad attitude directed at the hiring manager(s) is also a foolish, if not bold approach to a job interview. Yes indeed, a sure way to tank an interview is to stroll into a room with a cantankerous, condescending, or arrogant demeanor. Being the subject matter expert that you proclaim; you talk over the interviewer, force answers before a question is even finished, and even project an unpleasant attitude if the series of questions or details about the job annoy you. You might as well fold your arms, kick your feet up on the table, and beckon the hiring manager(s) to bow before your greatness. No worries superstar – you won’t receive the opportunity again.
  • If you are interviewing for a job, it is best to remember that honesty is the best policy. Misrepresenting one’s qualifications and work history will turn a first impression into a last impression. Now, you may be wondering how an interviewer would be able to know a candidate is being dishonest. Well, an experienced interviewer will be able to see through the facade of fanciful lip-service and grandiose declarations. An experienced interviewer should be able to discern a verbal hustle by deploying probing and follow-up questions to a candidate’s previous answers. It is no different than spotting any liar that will dance around an issue and never answer a question directly. You may believe you are being sly, but do not be surprised if that job offer eludes you. Sure, there are individuals that may be able to hustle their way to a level of success. However, you are only performing a disservice to your professional growth and development. And sooner than probably later, you will have to account for your deeds.

The Polished Professional – Listen Up, I Have a Story to Tell – How to Create a Winning Narrative for a Job Interview

To be absolutely certain, the most prolific hip hop artists in history display the innate ability to tell vivid stories – the art of storytelling as many call it. The Notorious B.I.G. Nas. Scarface. These artists were able to lyrically weave a tapestry of detail throughout tracks that transported the listener directly into the song. Undoubtedly, the experience leaves an indelible mark on the listener’s memory. Effectively describing the most minute facets and capturing the emotion of a situation; artful storytelling is a powerful tool that engenders engagement. That being stated, communicating an engaging story is not only a useful device in songwriting, it can also elevate a job interview above a fellow job seeker. When I have sought job opportunities, my interview style is conversational, detailed, and personal. I want the interviewer fully invested in my answers and my narrative.

And that is exactly what a candidate should be constructing – a compelling narrative; something not easily forgotten. Now, I cannot assign a hard number to the amount of job interviews that I have conducted or been involved in, but well into the hundreds is not unlikely. I have noted, over the course of many years and varying interviews, there are two distinct areas in an individual’s interview that tend to be flawed: the interviewer’s questions are not directly answered and the level of detail is severely lacking. The result is a bland, underwhelming experience that renders the interview forgettable, or alternatively, memorable due to the overall awful performance. Today, I want to offer some simple advice that may prove to be helpful while improving how you execute your interview.

6 Essential Tips for a Winning Interview

  • Without a doubt, the daily grind of employment will grant the gentleman a wealth of material for proper utilization during an interview. It is this information gathering that will lay the foundation for your interview preparedness. The gentleman would be wise to document specific work events that highlight teamwork, effective communication, critical thinking, and leadership. Microsoft OneNote is an excellent choice of software to gather and store this type of pertinent information. A manila folder, an electronic folder on your desktop, or Word document – whatever your choice for information tracking; ensure you are saving your notes.
  • Now that you have gathered all relevant information that demonstrates why you deserve the position, it is time for the next step in your job preparedness. A gentleman must now organize his thoughts, commit those selected work events to memory, and practice his delivery to an audience. I am a strong proponent of employing the STAR method – Situation, Task, Action, and Result. This technique allows the job candidate to provide structure to thoughts and articulate them in an organized fashion. Responding to an interview question that is intended to assess job viability; the candidate will first describe the situation at hand, what task or objective was proper for the situation, the action that taken to achieve the objective, and the concluding result. Bonus: A candidate can add another R for reflection, which basically captures what the candidate learned and how they matured professionally from the experience.
  • The job candidate must ensure that the emotion of the situation is addressed and articulated. Now, keep in mind, this is not the time to be overly dramatic and theatrical. Your heart doesn’t have to race faster than a cheetah across the African wilderness hunting prey. Rather, it was a tense situation and you were slightly anxious as you addressed the pressing issue. A candidate should clearly represent the stakes at hand so the gravity of the situation is completely understood.
  • As a candidate is describing a certain event in detail, it is paramount that the story contains specifics. Be sure to take advantage of adjectives and proper nouns. Again, please note, now is not the time to break out the thesaurus. However, the addition of a few small details can allow one candidate to shine brighter than another. Please see example below and note the differences.
      1. One night, I had to place an overnight order right before cut-off time for delivery. There were a lot of items on the purchase order that I had to place, but I was able to successfully get the order in with the vendor.
      2. One late evening, approximately 30 minutes before Medtronic’s cut-off time for shipping, I had to place an order for 100 items for overnight delivery. Given the large amount of items that had to be ordered, I asked the customer service representative if I could fax or e-mail the order to the vendor. Unfortunately, the order could only be placed verbally over the phone. That news was a little disappointing and stressing, but it had to get done. Therefore, I had to place the order accurately and efficiently with the CS rep to beat the cut-off time. So, item by item, I read off the manufacturer number to the CS rep and in turn she read it back for confirmation. To save time, she would only notify me of any back-ordered items after the order was loaded into the system. In the end, we were able to get all but 5 items placed for overnight delivery, and I notified the hospital regarding the 5 items on back-order with their release date. I also provided their sales representative’s contact information for a follow-up if a substitute item was required.
    • A candidate should ask thoughtful questions. Yes – salary, benefits, and shift are all credible inquiries. However, a candidate with a genuine interest regarding a position should ask questions that put the interviewers back on their heels. What challenges are they facing as a department or company? Do they promote a culture that rewards and retains its quality employees? Do they promote growth and development within the workforce? Of course, your questions will be tailored to suit your company of choice. For example, I applied for a position a few years ago, and I posed a question somewhat like this: With the Affordable Care Act reducing the rates of reimbursement for Medicare and Medicaid; how aggressive are your standardization projects for med. surg. products to help offset that potential monetary loss for the organization? I did my due diligence researching the position I wanted. Serious, thoughtful questions illustrate an honest curiosity that will surely garner respect and appreciation.
    • As a job candidate, it is vitally important that you provide a brief summation of your qualifications and attributes as a future employee. You must present yourself as an asset that adds value to the company. This is your closing statement. At this point, the company’s mission statement and vision should be intimately familiar. Definitely, you should fully understand the role and responsibilities of the open position being sought after. Now it is time to deftly connect your best qualities to those areas and confidently argue why you are the best candidate. I highly suggest identifying 4-5 adjectives that best describe you professionally. Be thoughtful, sincere, and open. Remember: Craft an engaging narrative that answers questions directly while displaying critical thinking and showcasing your best traits.

Well, there you have it; just a few key pointers that I have extracted from experience over the years. I hope the information will be beneficial to job seekers reading this post. Good luck!

Gent Hints – The Office – Preparing Your Job Narrative

jobsRest assured, the cognizant gentleman fully comprehends that preparing for a job interview entails more than rudimentary touch-up of one’s resume. A gentleman needs a narrative that coincides with what your potential employer is looking for in a potential worker. Therefore, diligent preparation is paramount. Your job interview should convey a story  – your personal story. It should be a story that will compel a company to look to you as its newest, welcome addition that furthers their mission. In that interview, your presence must have a purpose. Otherwise – why are you even there? Here are a few suggestions that will help you craft a narrative that will leave an employer thoroughly impressed, and hopefully, ending with you being hired.

  • Let’s start with your resume because it is something that should not be dismissed. To be sure, correct spelling and grammar is important, however, a gentleman should have his employment history and job duties memorized. Reading off your resume verbatim will not only negate your much-needed eye contact, but it will also bore your audience and make you stand out for all the wrong reasons. If needed, quick glances should be okay, but one’s work history should be etched into your memory by now.
  • Familiarize oneself with not only the history of your potential employer, but also commit its mission and vision statement to memory. You have visited their About Page correct? If at all possible, educate yourself regarding company culture, as much as possible. Example: If the environment focuses on the team concept, but your strength is independent work, that may be a hard sale.
  • Peruse your targeted job description, focus your attention on the abilities and characteristics that the employer desires in an employee. Do you possess any of these qualities? You may not want to use the exact same words to describe yourself in your interview, so consult a thesaurus and craft your pitch as close as possible without blatant plagiarism.
  • Bear in mind, it is not enough to tout your abilities with artful adjectives. One requires concrete examples that fully and clearly illustrate your capabilities that extend beyond the well-thought words on your resume. A gentleman should enter an interview with at least 3-5 real life situations that challenged him in a fashion that showcased his problem-solving skills. I suggest you practice and commit them to memory.
  • It would be helpful if these real life situations were written down and studied. Currently employed? Even better; the challenges you face and resolve should be dutifully documented for upward job movement in your future. A mock interview with a friend can ensure that your dialogue comes across effortlessly. Preparation, preparation, and more preparation.
  • However, you don’t want to rattle off information like a robot. You want to be thoughtful in your responses. Take your time and answer questions in a measured, natural manner.
  • A gentleman should also enter an interview with examples that illustrate his initiative and how he goes beyond what is expected of him. You have to convey that you have the necessary drive to exceed expectations and not just settle for the status quo. You want to present yourself as a much-needed asset that the employer would be foolish to bypass.
  • A gentleman should enter an interview with both short and long-term goals. How do your goals align with the job description and company goals? Be prepared to answer these questions.
  • Be prepared to ask meaningful questions; questions that go beyond the requisite query regarding hours, pay, and yes – office aesthetics. Once I seriously had someone ask for a comfortable seat with good lighting preferably with a window – this was for an entry-level position. Bold, but not a good look. Company growth, opportunity for personal growth, company direction, job expectations not spelled out in the job description – these are questions that expand your conversation and demonstrate thought and character. Sure, pay and work hours count, but it shouldn’t be the first – and only – thing you address.
  • So, you may be asking: But I just applied for this job, and I don’t have sufficient enough time to prepare, what do I do? Well, try to employ as many of these points as you can, but don’t let that fact deter you from building a foundation for that next job interview.